Terms & Conditions — Diverse Active Living Day Service

1. Website Use

This website is provided for informational purposes only. By using it, you agree to do so only for lawful purposes and in a way that does not damage, impair or interfere with its operation or the experience of other users. You agree not to use this website to transmit any unsolicited, harmful or unlawful material.

2. Accuracy of Information

We make reasonable efforts to ensure that the information on this website is accurate, up to date and presented in good faith. However, we cannot guarantee that all content is complete or free from error at all times. Service descriptions, availability and other details may change without notice.

You should always confirm current details directly with us before making any decisions based on information published on this website.

3. Care and Support Arrangements

The information on this website describes our services in general terms. The care and support we provide to any individual is arranged on a person-centred basis, taking into account that individual’s specific needs, circumstances and goals.

Any enquiry made through this website, by phone or by email does not constitute a commitment to provide services. Support is subject to:

• An initial discussion to understand your needs
• An assessment of suitability, where applicable
• Confirmation of availability and capacity
• Agreement of any relevant terms, costs or arrangements

4. Assessments and Availability

Where an assessment is required before services begin, this will be arranged at a mutually convenient time. We cannot guarantee that a place will be available immediately following an enquiry, as this is subject to current capacity and individual suitability.

We reserve the right to decline, defer or modify an assessment or service arrangement where we reasonably consider it to be in the best interests of the individual, for operational reasons, or where a suitable match cannot be made.

5. Service Changes

We reserve the right to amend, suspend or discontinue any aspect of our services at any time, including days of operation, activities, staffing arrangements or transport provision. Where possible, we will provide reasonable notice of any significant changes. Changes may be necessary for operational, safeguarding or staffing reasons.

6. User Responsibilities

When using this website or contacting us, you agree to:

• Provide accurate and truthful information in any enquiry or form submission
• Not misrepresent yourself or the needs of any individual you enquire on behalf of
• Use this website for its intended purpose only
• Not attempt to interfere with the website’s functionality or security

7. Safeguarding and Wellbeing

The safety and wellbeing of the adults we support is our highest priority. We operate in accordance with relevant safeguarding legislation and good practice guidance applicable in England. Where we have concerns about the welfare of an individual, we may be required to take action or share information with relevant authorities, regardless of the preferences of other parties. This duty takes precedence over other considerations where applicable.

8. Privacy and Data Protection

We handle all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For full details of how we collect, use and protect your personal information, please read our Privacy Policy.

9. External Links

This website may contain links to third-party websites for informational purposes. We are not responsible for the content, accuracy, privacy practices or availability of any external sites. The inclusion of a link does not imply endorsement or affiliation.

10. Intellectual Property

All content on this website, including text, images, logos and design, is owned by or licensed to Diverse Active Living Day Service. You may not reproduce, copy, redistribute or use any content from this website for commercial purposes without our prior written permission. Personal, non-commercial use for reference purposes is permitted.

11. Limitation of Liability

To the fullest extent permitted by law, Diverse Active Living Day Service shall not be liable for any indirect, incidental, special or consequential loss or damage arising from your use of this website or reliance on information contained within it.

Nothing in these Terms & Conditions limits or excludes our liability for death or personal injury caused by our negligence, or for any other liability that cannot lawfully be excluded under the laws of England and Wales.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be published on this page with an updated “last updated” date. Continued use of this website after changes have been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

13. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

• Organisation: Diverse Active Living Day Service
• Address: Barton Rd, Stretford, Manchester, M32 9PA
• Email: diverseactivelivingsale@outlook.com
• Phone: 07935 998893